LEADER 01283nam a2200289 a 4500
001 000000414645
003 CaOOAMICUS
005 20160715105823.0
008 140904s2013    mduod         001 u eng d
020   $a978-0-8108-8748-0
040   $aPUG$bita$dfb
044   $amdu$aonc$aenk
084   $a3 N
245 00$aCustomer service in libraries :$bbest practices /$cedited by Charles Harmon, Michael Messina.
260   $aLanham (MD) ;$aOxford :$bScarecrow Press,$c2004.
300   $ax, 108 p. :$bfotogr., grafici, diagr. ;$c23 cm
504   $aContiene riferimenti bibliografici e indice
655  7$aBiblioteconomia. Scienza dell'informazione$xManagement, qualità, progetti e servizi.$0(OLS)http://pug/subject/43697
700 1 $aHarmon, Charles,$eed.$0(OLS)http://pug/name/240973
700 1 $aMessina, Michael,$eed.$0(OLS)http://pug/name/240974
850   $aPUG
852   $aPUG$W1$xSala Lettura$y1$mS.L. 3 N 3$j543918$B501617$CPUGBibl$Z2$F501617        $H15-0103                       $8E
961   $aBIBLIO
996   $6020$a978-0-8108-8748-0$9(OLS)http://pug/number/105728
996   $6084$a3 N$9(OLS)http://pug/classification/8248
996   $6245$aCustomer service in libraries :$bbest practices$9(OLS)http://pug/title/483717